Shipping & Returns
Shipping & Returns
SAUIPE accepts all major credit cards (AMEX, VISA, MASTERCARD, DISCOVER) and Paypal. In case of approved returns, credit will be issued to the original form of payment.
Your credit card will be charged at the time the order is placed.
SHIPPING AND DELIVERY
Sauipe offers FREE RETURN on domestic US orders $100 and over.
- USPS Priority - US, Canada and Mexico - FREE on all orders
- Fedex Ground - US, Canada and Mexico - $12
- Fedex 2 day - US, Canada and Mexico - $18
- Fedex Overnight - US, Canada and Mexico - $30
- USPS Priority International - $25
You will be notified via email if an item is out of stock. All items are shipped from Los Angeles, CA.
A shipping confirmation is emailed to you as soon as your order is shipped with a tracking number for your convenience.
INTERNATIONAL ORDERS: Customer is responsible for all customs fees at destination. Sauipe is not responsible for items that are not delivered by local post offices or not claimed at customs.
We charge sales tax for orders shipped to addresses in California.
RETURNS AND EXCHANGES
SALE items cannot be returned, only exchanged for another size, style or store credit. Full priced items may be returned or exchanged.
Returns or exchanges can only be made within 21 calendar days from delivery date.
Sauipe offers FREE RETURN on US orders only ($100 or over).
Every return/exchange needs a Return Authorization (RA) issued by Sauipe. In order to obtain an RA, please send an email to firstname.lastname@example.org with your original order number, your name, address and phone number, and the reason for return.
Sauipe cannot accept returns or exchanges of items that have been worn, soiled, washed or have had their tags or protective label from bottoms removed. All tags and labels must be intact, and item must be returned in the original Sauipe custom bag.
If you would like an exchange for another item or size, please describe that in your email, providing details such as style number (or name), color and size(s).
If you would like a refund, Sauipe will credit the original form of payment you used in the purchase within 15 days of return.